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1. How do I become a resident of Stratton Oaks Apartments?
You must be over the age of 18 and be able to meet the income guidelines set forth by the Texas Department of Housing and Community Affairs -TDHCA. Merritt Communities participate in the Low Income Housing Tax Credit program and offers affordable rents. Unlike most housing programs that are administered by HUD, the tax credit program is administered by the IRS, in coordination with state housing finance agencies across the country. Please call the property for current rent and income information. Please call the property for more details.

2. Is the rent based on my income?
No. Unlike other housing programs, tax credit rent is based on the average income in your county or other local area. This average is known as the "area median gross income" (AMGI), which HUD updates each year. Your actual income matters when it comes to determining if you qualify for a low-income apartment at a tax credit property. But the actual rent you pay is not based on your income

3. Do you have accessible units?
Yes, we have units designed for impaired mobility, sight, and hearing.

4. Can I see an apartment before I complete an application?
Absolutely, we encourage you to visit Stratton Oaks Apartments, meet our dedicated staff, see your new apartment home (or one that is comparable in size and floor plan), and check out all the great amenities and services that Merritt Communities offer its residents. To request a guided tour, simply drop by Stratton Oaks Apartments during regular office hours and ask for a member of our leasing sales team. For office hours, Click Here.

5. Do I need to get recertified each time my income changes?
Fortunately, no. The tax credit program does not have interim recertification's which means if you switch jobs, get a raise or sell an asset, you do not need to have your income calculated and verified again. You will need to meet with Management annually to recertify your income once a year, usually around the anniversary of your original move in.

6. What must I bring with me to tour an apartment?
You will need to bring your driver's license or other state or federally issued id.

7. Do you have move-in specials?
In addition to our superb amenities, dedicated staff and exceptional services, Stratton Oaks Apartments may offer occasional move-in specials. Find out more about a current move-in special by calling the leasing office.

8. Does the rent ever increase?
Our rents are determined by the TDHCA each year and may be adjusted accordingly. Sometimes based on an annual review of costs it is necessary to increase our rents to cover these costs.

9. Do you allow pets?
Stratton Oaks Apartments is pet-friendly. We accept all domestic pets however there are breed and weight restrictions of 25lbs and less. Unfortunately, wild, exotic, endangered or poisonous animals, reptiles or birds are not permitted on the premises.

10. How many pets may I have?
At Stratton Oaks Apartments we allow a maximum of 2 pets per home.

11. Are there any deposits, special fees, or monthly charges to have a pet?
A refundable deposit is required and there is a monthly pet rent fee. Please call the leasing office for more details.

12. What does your tagline of "Time to live life well" mean to me?
It means that you can enjoy luxurious apartment living, resort-style amenities, superior service and a maintenance-free lifestyle. We promote wellness through a wide variety of activities, special events, lectures, and classes. Every minute you spend at Stratton Oaks Apartments will be living life well.

13. Do you have elevators?
Stratton Oaks Apartments does not have elevators. Our apartment buildings are only 2/3 floors each.

14. Can I keep my car?
Yes, you may in any of our available parking spaces.

15. Is my security deposit totally refundable?
Yes, if there are no damages upon normal wear and tear and you have no prior balance owing on your account then your security deposit is fully refundable.

16. If I get ill or transferred for work can I break my lease?
At Stratton Oaks Apartments we will do everything we can to work with you. There is an 85% cost for reletting fee of one month's rent with a 60-day notice that is required when breaking the lease. There may be other fees due, but we ask you to please talk to the property manager to learn more. 

17. How many days notice is required to terminate my lease once my lease is fulfilled?
60 days notice is required

18. What utilities are included in my lease?
Trash and sewage are included in your rent each month. You are responsible for your phone, internet, electricity, water and cable TV.

19. How long is the term of the lease?
Our lease agreements are 12 months and will require annual recertification of income and assets every 12 months to determine income eligibility.

20. Am I required to have renters insurance?
We strongly recommend that all residents have rental insurance for their peace of mind. Our Insurance does not cover damage to your personal possessions, including your vehicle(s). More details about renters insurance are available at the leasing office.

21. Do you offer furnished apartments?
Stratton Oaks Apartments has formed partnerships with premier furniture rental companies that can assist you with rental furniture and household items.

22. Do you offer corporate apartments?
Stratton Oaks Apartments does not offer corporate apartments at this time.

23. How would I report a maintenance issue inside my apartment?
Maintenance free living is one of the many services you will discover when you make Stratton Oaks Apartments your home. You can rest assured our team is committed to responding quickly to your maintenance needs. To place a maintenance service request, please visit our website and select your community and enter the pertinent information or stop by the office and complete a written service request for the needed repair. If you ever have a maintenance emergency after hours please call the office phone number and it will direct you to the emergency maintenance line.

24. When is my rent due?
Your rent is due on the 1st of the month.

25. What day of the month am I liable for a late charge for overdue rent?
Your rent is considered late after the 3rd day of the month. On the 4th day, you will start to incur late fees.

26. Will you accept electronic payment from my bank or how can I pay my rent online?
Please visit your community on our Merritt webiste & click the Resident tab and click on Resident Portal to set up your account.  You can set up a one time payment or reoccurring payments monthly for a fee.  We do accept payments from your bank if they send a check through the USPS that you set up with your bank.  Please ask our office if you have any questions or concerns setting this up.

27. Is there a place where I can pay my rent after office hours?
Yes, there is a designated drop box by the leasing office for after hour's payment of rent.

28. Do you have reserved parking?
At Stratton Oaks Apartments we do not have reserved parking.

29. I have a motorcycle, where can I park it?
Motorcycles are to be parked in the designated parking places just like cars.

30. Do you have cable TV services?
Yes, we offer discounted extended basic cable services to all our residents. Please ask the leasing office for more details

31. Does the property have a fitness center?
Yes, our property has a fully equipped fitness facility available to all residents.

32. Does the property have a swimming pool?
Yes, our property has a swimming pool.

33. Are gas grills permitted at your property?
Per local and City fire code ordinances, gas grills are not permitted on the balconies or patios. However, we have provided charcoal BBQ grills throughout the property for your use.

34. Is there any additional storage space available at your property?
Stratton Oaks does not have additional storage available for residents. You do have a storage closet on your balcony or patio.

35. Are residents permitted to paint their apartments?
We ask that you do not paint your apartment.

36. Will you accept my delivery packages for me?
Yes, we are happy to accept packages for you in the leasing office.

37. How are residents' suggestions handled?
A resident's suggestion box is located in the foyer by our leasing offices for your suggestions and concerns and we address each suggestion and concern with an open mind and will accommodate and address immediately whenever possible.

38. Can the clubhouse be rented out?
At this time the clubhouse cannot be rented out.

39. Do the apartments have a full kitchen?
Yes, the kitchens come equipped with a self-cleaning oven, a refrigerator, a dishwasher, a microwave and a disposal.

40. Do they include a washer and dryer?
The apartment is equipped with washer-dryer connections however the washer and dryer are not included in the apartment. Stratton Oaks Apartments partners with washer-dryer leasing companies that can assist you with affordable rentals. We do have conveniently located laundry facilities that are open 24 hours on the site for all residents to use.

41. How do I get directions to Stratton Oaks Apartments?
For detailed maps and turn-by-turn directions to Stratton Oaks Apartments please visit our Maps link on the website.






Merritt Communities